Terms of Service

1. Agreement to Terms

By accessing this website or scheduling any service with HomeMate Handyman LLC ("we," "us," "our," or "the Company"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services or website.

2. Services

HomeMate Handyman LLC provides general handyman, home repair, maintenance, assembly, and related residential services in Redding, CA and surrounding areas within Shasta County. Our services include, but are not limited to:

• Drywall repair and hole patching
• Deck building, rebuilding, and repair
• Fence and gate building and repair
• Door, window, and screen services (no glass replacement)
• Home safety and accessibility modifications (grab bars, ramps)
• TV mounting and heavy fixture hanging
• Vinyl floor (LVP) installation
• Furniture assembly
• Gutter cleaning and minor repairs
• Mobile home repair and skirting
• Minor plumbing (faucets, toilets, garbage disposals, showerheads)
• Minor electrical (light fixtures, smart home devices)
• Junk hauling and trash/furniture removal

We do not perform work requiring a specialized contractor license (C-10 electrical, C-36 plumbing, C-39 roofing, or C-61 specialty trades) beyond the scope permitted under a Class B general building or handyman exemption. We reserve the right to decline any project that falls outside our scope of service or legal authorization.

3. Estimates and Pricing

All estimates provided by HomeMate Handyman LLC are free and non-binding. Estimates are based on the information you provide and our assessment of the project scope. Final pricing may vary if the actual scope of work differs from what was initially discussed. We will communicate any changes before proceeding. We do not offer flat-rate pricing; job scale options (Quick Fix, Half-Day, Full-Day) are provided as general guidelines, not fixed quotes.

4. Scheduling and Cancellations

We manually review and confirm all inquiries. Submitting a request through our website or contact form does not guarantee a scheduled appointment until we confirm it with you directly. If you need to cancel or reschedule, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours notice or no-shows may be subject to a cancellation fee at our discretion.

5. Payment Terms

Payment is due upon completion of the agreed-upon work unless otherwise arranged in writing. We accept cash and credit/debit cards. For larger projects, we may require a deposit or progress payments, which will be clearly communicated and agreed upon before work begins. Late payments may incur additional fees.

6. Workmanship Guarantee

We stand behind our work with a 1-Year Craftsmanship Guarantee. If any installation or repair we perform experiences issues due to our workmanship within 12 months of completion, we will return and correct the issue at no additional cost to you. This guarantee does not cover damage caused by normal wear and tear, misuse, acts of nature, pre-existing conditions, or modifications made by others after our work is completed.

8. Customer Responsibilities

To ensure a safe, efficient, and high-quality service experience, customers agree to the following responsibilities before and during our visit:

• Clear Access: The Customer must ensure the work area is clear of furniture, breakables, and debris before the Company arrives.
• Utilities: Customer shall provide access to working electricity and water.
• Supervision: An adult (18+) must be present at the start and completion of the job to sign off on the work.
• Safety: All pets and children must be kept away from the work area for the duration of the service.

9. Photo & Video Release

The Customer grants HomeMate Handyman permission to take "Before" and "After" photos/videos of the work area for insurance, internal records, and marketing. We will never share your name or specific street address in any marketing materials.

10. Limitation of Liability

To the fullest extent permitted by law, HomeMate Handyman LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of use, or loss of data, arising out of or related to our services. Our total liability for any claim arising from our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of HomeMate Handyman LLC and is protected by U.S. copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

12. User Conduct

You agree to use this website only for lawful purposes. You must not use the website in any way that could damage, disable, or impair the site, or interfere with any other party's use. Prohibited conduct includes attempting to gain unauthorized access, transmitting viruses or malicious code, and scraping or harvesting content.

13. SMS and Communication Consent

By submitting your phone number through our contact form, you consent to receive SMS messages from HomeMate Handyman LLC regarding your inquiry. Message and data rates may apply. You may opt out at any time by replying STOP to any message. See our Privacy Policy for more details.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third parties. You access third-party sites at your own risk.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts located in Shasta County, California.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: