Your Privacy Choices

1. Opt Out of SMS Messages

If you have provided your phone number through our contact form and wish to stop receiving SMS messages from us, you have the following options:

• Reply STOP: Text STOP to any SMS message you receive from HomeMate Handyman LLC. You will be immediately unsubscribed from future messages.
• Reply HELP: Text HELP to any message for assistance with our SMS service.
• Call Us: Call (530) 364-4059 during business hours and request to be removed from our SMS list.

Opting out of SMS messages does not cancel any scheduled service or affect your right to receive service estimates. We may still contact you by phone call to discuss an active inquiry or scheduled appointment.

2. Control Cookies, Tracking & Google Analytics

Our website uses cookies, web beacons, pixels (including Meta Pixel and Google Tags), and Google Analytics with Google Signals enabled. You can control these through:

• Browser Settings: Most web browsers allow you to accept, reject, or delete cookies.
• Do Not Track: If your browser sends a Do Not Track signal, we note it but do not currently alter our data collection practices in response.
• Google Analytics Opt-Out: Install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.
• Google My Ad Center: Manage ads personalization via Google's My Ad Center.
• Opt-Out Tools: Use NAI or DAA opt-out pages for interest-based advertising.

Google Signals Notice: With Google Signals enabled, Google Analytics may collect data using advertising cookies and identifiers, associating visitation information with Google accounts of signed-in users who have consented for ads personalization purposes.

3. California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you the following rights:

• Right to Know/Access: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources, the purpose, and the third parties with whom we share it.
• Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions (e.g., information needed to complete a transaction or comply with law).
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. No action is needed on your part.
• Right to Limit Use of Sensitive Information: You may request that we limit the use of your sensitive personal information to purposes permitted by law.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. You will receive the same quality of service and pricing regardless of whether you exercise these rights.

To submit a request, contact us using the information at the bottom of this page. We will verify your identity and respond within 45 days, or 90 days if an extension is necessary, as permitted by California law.

4. Other State Privacy Rights

If you reside in a state with consumer privacy laws (such as Colorado, Connecticut, Utah, Virginia, or others), you may have similar rights to access, delete, correct, or opt out of the processing of your personal information. The specific rights available to you depend on your state's laws. To exercise these rights, contact us using the information below.

5. Authorized Agent

You may designate an authorized agent to submit privacy requests on your behalf. To do so, you must provide the agent with written permission and the agent must verify their identity with us. We may also contact you directly to verify the request.

6. Financial Incentive Notice

We do not offer any financial incentives in exchange for your personal information or for your decision not to exercise your privacy rights.

7. Data We Do Not Sell

HomeMate Handyman LLC does not sell personal information to any third party. We do not share personal information for cross-context behavioral advertising. The information we collect is used solely to respond to inquiries, provide estimates, perform services, and operate our business.

8. How to Submit a Privacy Request

To exercise any of your privacy rights or ask questions about how we handle your data, contact us:

Please include your name and phone number so we can verify your identity and locate your records.

9. Response Timeline

We will respond to your privacy request within 30 to 45 days of receiving it. If we need more time, we will inform you of the reason and extension period (up to 90 days total where permitted by law). Our response will be delivered free of charge, though reasonable fees may apply for excessive or repetitive requests.

10. Updates to This Page

We may update this page as privacy laws evolve or as our practices change. We encourage you to review this page periodically. The "Last updated" date at the top reflects the most recent revision.