PRIVACY POLICY

Business Name: HomeMate Handyman LLC

Physical Address: 3400 Cottage Way, STE G2 #26049 Sacramento, CA 95825

Effective Date: February 19, 2026

1. INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked with you. This includes:

Direct Identifiers: Name, phone number, email address, and physical service address.

Property Data: Photos of repair areas and descriptions of home maintenance issues.

Financial Data: Payment information (processed securely via third-party encryption).

Digital Data: IP address, browser type, and interactions with our website.

2. HOW WE COLLECT DATA

Voluntary Disclosure: When you fill out a "Get a Quote" form, call us, or text us.

Automatic Collection: Via cookies and tracking pixels when you visit our website.

3. COOKIES AND ADVERTISING TECHNOLOGIES

Our website uses cookies, web beacons, and pixels (including the Meta Pixel and Google Tags) to:

Maintain website functionality and security.

Analyze site traffic and user behavior in the Redding/Anderson area.

Deliver "Retargeting" ads. If you visit our site, you may see our ads on social media or other websites later.

Control: You can manage cookie preferences via your browser settings or our on-site cookie banner.

Additional Google Analytics Disclosures: Our website has Google Signals enabled. This allows Google Analytics to collect data about your traffic via Google advertising cookies and identifiers, in addition to data collected through a standard Google Analytics implementation. Google Signals associates the visitation information it collects from our site with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization.

This data may include user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into your users' cross-device behaviors. You can manage or opt-out of this tracking via Google's My Ad Center or by using the Google Analytics Opt-out Browser Add-on.

4. USE OF INFORMATION

We use your data strictly to:

Provide estimates and perform handyman repairs.

Send service-related notifications (appointment reminders and "on-my-way" texts).

Process billing and maintain warranty records.

Protect against fraudulent or unauthorized activity.

5. SHARING AND DISCLOSURE

HomeMate Handyman DOES NOT sell, rent, or trade your personal information to third parties. We only share data with "Service Providers" (such as GoHighLevel for CRM, Stripe for payments, or Google for analytics) who are contractually obligated to keep your data private and use it only for the services we’ve hired them to perform.

6. SMS/TEXT MESSAGING CELLULAR DATA

By providing your mobile number, you agree to receive text messages for service updates.

SMS consent and phone numbers are never shared with third parties for marketing purposes.

You may opt-out at any time by replying "STOP".

7. DATA RETENTION AND SECURITY

We retain your information for as long as necessary to fulfill the purposes outlined (e.g., maintaining your 1-year workmanship warranty). We use industry-standard SSL encryption and secure servers to protect your data from unauthorized access.

8. YOUR PRIVACY CHOICES (DO NOT SELL OR SHARE MY PERSONAL INFORMATION)

As a California resident, you have the right to:

Know: Request a list of the specific data we have collected about you.

Delete: Request that we delete your personal information.

Correct: Ask us to fix inaccurate information.

Opt-Out: Request that we do not sell or share your information for cross-contextual behavioral advertising.

To exercise these rights, please email us at [email protected] or call (530) 364-4059. We will honor your request within the legally required timeframe.

9. CONTACT US

HomeMate Handyman LLC

3400 Cottage Way, STE G2 #26049 Sacramento, CA 95825

Email: [email protected]

Phone: (530) 364-4059